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Shipping Policy
At Neny Hair and Beauty, we strive to ensure a smooth and efficient shipping process to deliver your order promptly and securely. Please read our shipping policy carefully to understand the terms and conditions regarding the shipment of your purchases.
Processing Time:
Orders are typically processed and shipped within 1-2 business days of receiving payment. However, processing times may vary depending on product availability and order volume. We will notify you promptly if there are any delays in processing your order.
Shipping Methods:
We offer standard shipping for all orders, with estimated delivery times varying depending on your location. Expedited shipping options may be available for an additional fee, and you will have the opportunity to select your preferred shipping method at checkout.
Shipping Rates:
Shipping rates are calculated based on the weight and dimensions of your order, as well as your chosen shipping method and destination. You will be provided with an estimated shipping cost during the checkout process before finalizing your purchase.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and whereabouts of your package through the carrier's website.
International Shipping:
We offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and import fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the total price at checkout.
Shipping Restrictions:
Certain products may be subject to shipping restrictions or regulations imposed by local authorities. We will notify you if any restrictions apply to your order and work to find a suitable solution.
Shipping Address:
Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Contact Us:
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. Our customer service team is here to assist you and ensure that your shopping experience with Neny Hair and Beauty is seamless and enjoyable.